Carey, E., Hollingsworth, J., & Reed, A. (2014). Forces shaping the human services sector in the early 21st century. In M. Mortell & T. Hansen-Turton (Eds.), Making strategy count in the health and human services sector: Lessons learned from 20 organizations and chief strategy officers (39-62). New York, NY: Springer.

Year: 2014


This chapter follows a historical perspective of the human services sector and begins to lay the foundation for where the broader health and human services sector is going. The chapter begins with Embracing the Industry of Courage, which is an adaptation of a position paper first prepared for the board of directors at Michigan-base Starr Commonwealth.